eniport

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Privacy Policy (GDPR Compliant)

Effective Date: April 10, 2020

Welcome to eniport. We respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website: https://eniport.lk/.

By using our Service, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree, please do not use our Service.

eniport reserves the right to update this Privacy Policy at any time without prior notice. The latest version will always be posted on https://eniport.lk/.

1. Information We Collect

We may collect the following types of personal data:

  • Personal Information: Name, email address, phone number, shipping/billing address, company details.

  • Transaction Information: Details related to orders, payments, and shipments.

  • Technical Information: IP address, browser type, operating system, referring URLs, and website usage data.

2. Legal Basis for Processing (GDPR Article 6)

We process your personal data based on one or more of the following legal grounds:

  • Consent: When you voluntarily provide personal information or agree to cookies.

  • Contractual Necessity: When processing is required to fulfill a contract with you (e.g., processing orders).

  • Legal Obligation: When we are required to comply with applicable laws.

  • Legitimate Interests: When processing is necessary for our legitimate business interests, such as improving services, provided that your rights and freedoms do not override these interests.

3. How We Use Your Information

We use your personal data to:

  • Process export and import orders.

  • Communicate with you regarding inquiries, orders, or services.

  • Improve our website functionality and user experience.

  • Analyze site usage to enhance and develop new features.

  • Comply with applicable laws and regulations.

4. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Shipping and logistics partners to deliver goods.

  • Payment service providers to process transactions.

  • Legal and regulatory authorities if required by law.

  • Website service providers who help us manage and improve our website.

All third-party service providers are required to comply with data protection regulations and ensure the security of your personal data.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance your browsing experience.

  • Analyze website performance and traffic.

By using our website, you consent to the use of cookies in accordance with our Cookie Policy. You can manage or disable cookies through your browser settings.

6. International Data Transfers

As an export-import business, your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that such transfers comply with GDPR requirements and that adequate data protection measures are in place, such as:

  • Transfers to countries with an EU adequacy decision.

  • Use of Standard Contractual Clauses (SCCs) approved by the European Commission.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Your Rights Under GDPR

Under the GDPR, you have the following rights:

  • Right to Access: Request access to your personal data.

  • Right to Rectification: Request corrections to inaccurate or incomplete data.

  • Right to Erasure: Request deletion of your personal data (the “right to be forgotten”).

  • Right to Restriction: Request limited processing of your data.

  • Right to Data Portability: Request a copy of your data in a structured, machine-readable format.

  • Right to Object: Object to processing based on legitimate interests or direct marketing.

  • Right to Withdraw Consent: Withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

  • Right to Lodge a Complaint: File a complaint with a supervisory authority if you believe your rights are being violated.

You can exercise your rights by contacting us at [email protected].

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Please review this page regularly. Continued use of our website after changes are posted will indicate your acceptance of those changes.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or wish to exercise your GDPR rights, please contact us at:

eniport
Email: [email protected]
Website: https://eniport.lk/